Sue Miller Celebrates 20 Years at CJBS

Please join us in congratulating Sue Miller on her 20th anniversary at CJBS! An administrative assistant who handles Managing Partner Jeffrey Stuart’s practice, she’s a go-to source for everything from extensions to e-filing. Her simple and effective motto? “Get it done.” 

We caught up with Sue to talk about her work milestone and more:

You started at CJBS in 2002. What’s changed the most since then? 

My age! When I started, I was one of the youngest employees. Honestly, though, it’s the people. Our team used to have 20 to 25 people, and we’ve grown so much. We have about 60 team members now, and it’s great. I get to meet even cooler people all the time! And they’re from all over the world. 

How about changes in your day-to-day work? 

We’ve gone paperless, which has made our system a lot more secure. We don’t even have a filing room for paper documents anymore! We need multiple passwords to access different areas, which is another big safety measure. And I personally implemented our new internal database, which tracks all of our client work. It was a huge challenge — and no one likes change because they get used to the old way of doing things — but everyone uses it every day now. It’s been a big upgrade. 

Which CJBS value do you connect with the most? 

Definitely collaboration. During my interview 20 years ago, I was comfortable right away. I could tell this was a great group of people. I feel super lucky to be able to be myself at work. Trust is another important value for me. Clients understand that I will follow through with anything I promise to do for them. I’ll get the job done. 

Any tips for mentoring younger team members? 

I try to show them that teamwork is key. We have a great core group of administrative assistants, which makes everyone’s job easier. If we see someone drowning, we ask, “What can I do to help?” 

What has been your most meaningful experience at CJBS so far?

When my husband passed away, my co-workers were so accommodating and supportive. I’m so grateful that I’ve been able to work at a company that was so compassionate and willing to work with my schedule when my husband was sick. I think that’s very rare with most companies. I consider myself super blessed to work for a firm that takes into account people’s lives and not just the work. 

What are you looking forward to, personally and professionally? 

I want to work as long as I possibly can, but I’d like to retire in 10 years. Currently, my goal is  to make it through tax season! Other than that, I try to live the best life I can and try not to sweat the small stuff. 

What do you like to do outside of work? 

My four rescue dogs — Fletcher, Prince, Wilbur, and Scamp — are the “Miller Mutts.” They’re my family. I’m passionate about finding homes for dogs and work as the Volunteer Coordinator & Treasurer at the Chicago Dog Rescue. Other than that, I like to meet my friends for dinner at restaurants whenever we can. 

We’re looking forward to working with Sue for many years to come! You can learn more about her here.