How CJBS Helped a Fourth-Generation Insurance Business Regain Control and Confidence

Client: Viti Companies
Industry: Insurance – Business, Personal, and Employee Benefits
Founded: 1938
CJBS Client Since: Summer 2024
A Family Legacy in Insurance
For nearly a century, Viti Companies, a family-owned and now fourth-generation-run insurance brokerage, has served individuals and businesses with comprehensive insurance services—from business insurance and start-up support to home, auto, life, and long-term disability. Licensed in most states and representing a wide network of insurance companies, Viti prides itself on offering flexible, responsive solutions for nearly any client scenario.
But when it came to their own business accounting, they weren’t getting the same level of service they offered to their own clients.
“We were working with these large accounting firms that were just paper pushers,” says Anna Maria Viti-Welch, President of Viti Companies. “They didn’t answer questions. They’d lose our documents, and we’d have to resend them over and over. It was like we were doing all the work, and they were just checking boxes.”
Finding a True Advisor in CJBS
The turning point came when they were introduced to Ryan Guedel, CPA, from CJBS. The two met at a local business event where they were both session panelists, and after a few meetings—the difference was immediately clear.
“Ryan was passionate, engaged, and really understood our business. You could just tell—he cared. We made the right move switching to CJBS,” says Viti-Welch.
Since making the transition in the summer of 2024, the experience has been, in their words, “a 360.”
“CJBS is like a boutique firm. They’re advisors, not just accountants. They’re responsive,” she says. “They answer questions. Our team can reach out and actually get help. Even my dad went in there and got personal tax planning advice—something no one had ever done before. The old firm just used to call and say, ‘Write a check.’”
Real Planning, Real Support
For a company that’s used to supporting others, being supported themselves has been a game changer. Viti Companies no longer sends monthly P&Ls into a void, wondering if anyone’s reviewing them. Instead, they now have a team that actively collaborates with them.
“CJBS is helping us plan—not just react,” Viti-Welch says. “We’re paying quarterly now instead of being hit with a big surprise at year-end. That kind of planning makes a big difference.”
And most importantly, it’s changed how they feel about their business operations.
“It feels good. You feel confident. It’s like, ‘OK, now I have a professional handling this, so I can focus on working on the business instead of worrying about the books,’” she adds.
Looking for a firm that actually helps you plan—not just crunch numbers?
Contact CJBS today and experience the difference a true advisor makes.